TERMS AND CONDITIONS

1. Acceptance of Terms

By using our services and products, you agree to be legally bound by these terms and conditions. If you do not agree, please refrain from using our services.

2. Legality of Use

IMEI change services are only available in countries where this practice is legal. It is the customer’s responsibility to verify and comply with local laws before using this service.

3. Use of Licenses and Software

The licenses and software provided are for personal or commercial use only, as specified for each product. Redistribution or unauthorized use is strictly prohibited.

4. Intellectual Property

All software and tools offered are the property of their respective developers. Customers do not acquire ownership rights to the purchased products.

5. Limited Warranties

We provide technical support and updates as outlined for each product. However, we are not responsible for damages caused by improper use of software or services.

6. Refund Policy

Refunds will not be issued once a license, software, or service has been delivered, except in cases specified in our return policies.

7. Customer Responsibility

The customer is responsible for providing accurate information when making a purchase or requesting a service. We are not liable for errors caused by incorrect data provided by the customer.

8. Prohibited Use

The use of our services and products for illegal or unauthorized activities is strictly prohibited. In case of violation, we reserve the right to terminate the service without prior notice.

9. Data Privacy

We are committed to protecting our customers' personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will take effect upon publication on our website. It is the customer's responsibility to review them regularly.



RETURN POLICY

1. General Conditions

Refunds will not be issued in cash or via bank transfer under any circumstances. Any funds deposited on our platform will be credited as balance and can only be used to purchase products and services offered on our website.

2. Criteria for Returns

3. Exclusions

4. Procedure for Balance Adjustments

In case of justified issues, the corresponding amount will be credited as balance in the customer's account within our platform. The customer must contact our technical support within 7 business days after purchase and provide a detailed description of the problem.

5. Resolution Time

Requests will be evaluated within 5 business days. If approved, the balance will be credited within a maximum of 10 business days.

6. Balance Usage

The credited balance does not expire and can be used for any future purchases within the platform.

7. Company Rights

We reserve the right to reject a balance adjustment request if the criteria outlined in this policy are not met.